TECHNICAL SUPPORT
I-VU CONTROLS EXPERT
Support packages for the following items/systems:
Carrier i-Vu CCN and Open (Bacnet) Systems
Carrier 3V CCN – Generation 3
Industrial Control Systems
Carrier Replacement Controls Parts Available
TECH SUPPORT PACKAGES WE OFFER:
Package A
Technical Support Literature
$
300
/initial call
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Technical Support Literature
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Diagnostics, Troubleshooting, Con
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A free diagnostic estimate
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Two Hours of control expert technician’s time is included to solve any Carrier Controls System issue.
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Emergencies: 781-769-9099
Package B
Project Related Modifications
$$
.
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Direct access to the i-Vu head end via remote access or direct I.P. address
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Changes in graphics ie: Adding, Deleting, Creating new installations: Uploading Equipment, Zoning and/or Programming.
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Troubleshooting of: Buses, Equipment, Connection Integrity and Upgrades for the i- Vu system.
Package C
Technical Support Literature
$$$
.
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Job-Site visit
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Technical support manuals will be provided on any and all Carrier Control devices related to the Package purchased by the client.
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A classroom session will be provided if previously requested by the client for any and all Controls Technician’s speci
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Class duration will be a minimum of two (2) hours and a maximum of four (4) hours.
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Additional class hours (beyond four) will be quoted based on needs.