TECHNICAL SUPPORT

I-VU CONTROLS EXPERT

Support packages for the following items/systems: 

Carrier i-Vu CCN and Open (Bacnet) Systems

Carrier 3V CCN – Generation 3

Industrial Control Systems

Carrier Replacement Controls Parts Available

TECH SUPPORT PACKAGES WE OFFER:

Package A

Technical Support Literature
$ 300 /initial call
  • Technical Support Literature
  • Diagnostics, Troubleshooting, Con
  • A free diagnostic estimate
  • Two Hours of control expert technician’s time is included to solve any Carrier Controls System issue.
  • Emergencies: 781-769-9099

Package B

Project Related Modifications
$$ .
  • Direct access to the i-Vu head end via remote access or direct I.P. address
  • Changes in graphics ie: Adding, Deleting, Creating new installations: Uploading Equipment, Zoning and/or Programming.
  • Troubleshooting of: Buses, Equipment, Connection Integrity and Upgrades for the i- Vu system.

Package C

Technical Support Literature
$$$ .
  • Job-Site visit
  • Technical support manuals will be provided on any and all Carrier Control devices related to the Package purchased by the client.
  • A classroom session will be provided if previously requested by the client for any and all Controls Technician’s speci
  • Class duration will be a minimum of two (2) hours and a maximum of four (4) hours.
  • Additional class hours (beyond four) will be quoted based on needs.